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Embedded Internet Conference 2000
e-Services Opportunities
Information locked up in the products companies ship every day are the biggest source of untapped revenue
for value added services. The Internet has given us a new reality. In many ways, it is not unlike the Gold
rushes or the industrial revolution the 1800’s. 
It has affected the way we:
·
Communicate
·
Find and Access Information
·
Market and Sell Products
·
Purchase Products
·
Support products and customers
·
Perform market research
The Internet is providing the infrastructure that is enabling the possibilities for the 
e-Services revolution.
Figure 1 - eService Information Cycle
The increasing power and performance of microprocessors for less money (Moore’s Law) among other
influences are driving e-Services. Because of the power of modern microprocessors, devices are becoming
increasingly more intelligent and connected. The future holds that these devices will be addressable,
whether by TCP/IP or some other emerging technologies. Another pervasive technology is the web
browser. Web browsing will be the universal user interface of the new e-Services revolution.
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